Pricing
Simple, predictable pricing.
No per-ticket surprises.
Flat monthly plans based on your support volume. Your costs stay stable as you scale, no hidden fees, no per-resolution charges.
All prices in EUR, billed monthly. Annual plans available on request.
Starter
For early-stage fintech teams automating their first support flows.
Usage
- Up to 500 AI-resolved tickets / month
- 1 active support agent
- 2 communication channels (email + chat)
- 30-day audit log retention
Capabilities
- KYC status & onboarding queries
- Standard escalation to human agent
- Pre-built fintech response templates
- Basic analytics dashboard
- Email support (48h response)
Best for: Startups and small fintech teams handling under 500 support tickets per month.
Growth
For scaling fintechs with high ticket volume and compliance requirements.
Usage
- Up to 3,000 AI-resolved tickets / month
- 3 active support agents
- 5 channels (email, chat, WhatsApp, Telegram, API)
- 90-day audit log retention
Capabilities
- KYC + dispute resolution + transaction queries
- Custom escalation rules & confidence thresholds
- Multi-language support (20+ languages)
- API access & webhook integrations
- Advanced analytics & resolution reports
- Priority chat support (8h response)
- Everything in Starter
Best for: Growing fintech companies expanding to new markets with complex support needs.
Enterprise
Private infrastructure, higher limits, and tailored compliance workflows.
Usage
- Unlimited AI-resolved tickets
- Unlimited support agents
- All channels + custom integrations
- Unlimited audit log retention
Enterprise-grade
- Full KYC, disputes, transactions & custom workflows
- Private cloud infrastructure & dedicated environment
- Custom SLAs with guaranteed uptime
- 50+ languages with regional compliance rules
- Compliance reporting & regulator-ready exports
- Security reviews & penetration test support
- Dedicated Customer Success Manager
- Engineering onboarding support
- Everything in Growth
Best for: Regulated financial institutions, payment processors, and global fintech enterprises.
Compare
Not sure which plan fits?
Talk to us. We'll recommend the right plan based on your ticket volume, geography, and compliance requirements.
Talk to sales